Address: 11673 Parkside Drive, Knoxville, TN 37934
Phone: (865) 675-2888 or (865) 675-7771
Hours of Operation
Monday - Tuesday: 10am- 5pm
Wednesday: 10am - 7pm
Thursday - Friday: 10am - 5pm
1st Saturday of the Month: 10am- 5pm
POLICIES AND PROCEDURES
RESERVATIONSTo schedule treatments at Snooty, please call us at: (865) 675-2888 or (865) 675-7771
APPOINTMENT ARRIVALSTo maximize the benefits of your treatment, please arrive at least 15 minutes prior to your scheduled appointment. To ensure that we can accommodate your specific needs, please be prepared to answer some general questions regarding your personal care and related medical conditions. We welcome you to relax in our lounge and enjoy refreshments. Regretfully, if you are 15 minutes late for an appointment, we may have to reschedule in order for the next guest to keep their appointment time. Please note: Late arrivals will unfortunately not guarantee a full treatment time, as this would disrupt the following guest's treatment. As such, treatments end at the scheduled time to respect the next guest. The full price of services booked apply even if treatment time is reduced due to late arrival.
CELL PHONESPlease be courteous of other guests by turning off cell phones while in Snooty.
CANCELLATION POLICYCancellations with less than 24-hour notice are charged at 50% and no-shows are charged at 100%.
GIFT CERTIFICATESFor birthdays, anniversaries or any special occasion, gift certificates are available in any denomination and may be used toward any service or product offered. Once purchased, they are not redeemable for cash and are non-refundable. You may purchase a printable gift certificate HERE, or come into our store to purchase a gift card.
RETURN POLICYReturns or exchanges on unused/unopened retail items are accepted within 7 days of purchase, when accompanied by a receipt. We cannot exchange any opened products. Refunds will not be administered for ANY services. Refunds will be issued via the same method used for purchase transaction. Credit card refunds shall be subject to transaction fees.
GRATUITIESFor our services, gratuities are never expected but appreciated. They may be given directly or extended through the front desk. Because so many people ask, we offer the general guideline for excellent service of 15% - 20%.
GUESTS UNDER AGEThe Snooty Staff will only treat children (17 and under) with consent of the parent or legal guardian. Children 12 and under receiving services must be accompanied by an adult parent or guardian throughout the procedure.
ABOUT YOUR VISITPersonal belongings are the full responsibility of the guest.
Free, unrestricted parking is available directly in front of Snooty.
PAYMENTSnooty, Inc. accepts cash, Visa, MasterCard, American Express, Discover, and CareCredit.
ALL Services are non-refundable.
*Policies, procedures, and prices are subject to change at any time.*